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Practice Management

2016
Practice Management

Uniform Rules

The uniform national Rules for the Attorneys' Profession are scheduled to be gazetted later this month and to come into effect on 1 March 2016.

Practice Management

Finding the right author

Jack Crook gives a checklist for finding the right authors for client newsletters, and compares the merits and de-merits of outsourced versus in-house newsletter content.

Practice Management

A streamlined solution

LawDotNews has streamlined the process of creating and transmitting your monthly newsletter to GhostConvey clients using GhostMarketer to less than 30 minutes.

Practice Management

Seminar

Allen West will be hosting an LSSA LEAD seminar to provide clarity on the law regarding marriages and the intestate succession of indigenous people of South Africa.

Practice Management

GhostMarketer newsletter update

Two significant enhancements to GhostMarketer and LawDotNews mean that users can more quickly and easily create and transmit their own monthly client newsletters.

Practice Management

SAICA survey

Small to medium size law firms and estate agencies - take the South African Institute of Chartered Accountants (SAICA) study into how you see your business.

Practice Management

Risk Alert Bulletin - July 2016

Risk Alert Bulletin – Special Policy Edition: has the final version of the professional indemnity master policy for the legal profession which came into effect on the 1st of July.

Practice Management

Finding New Ways

Finding New Ways for Women to lead in Law: A cutting edge no-holds barred conference for women lawyers on innovation, career charting, and dealing with burnout.

Practice Management

Risk Alert Bulletin - August 2016

The August 2016 Risk Alert Bulletin includes an introduction to the new Risk Manager, FICA guidelines for conveyancers and guidelines to prevent phishing and spoofing.

Practice Management

2017 Fidelity Fund Certificates

The Attorneys Fidelity Fund explains the necessity of, and how from the 1 October practitioners may apply for their Fidelity Fund Certificates for 2017.

Practice Management

Conveyancing courses

Tasneem Kanjee of the BCE Training Academy answers a number of questions about conveyancing courses for paralegals which are offered in South Africa.

2015
Practice Management

GhostMarketer

The enhanced GhostMarketer Customer Relationship Management tool of GhostConvey strengthens your brand, builds customer relationships and manages your contacts.

Practice Management

MOS document

In the latest Risk Alert Bulletin, the editor, Ann Bertelsmann asks for ideas and examples from conveyancers for drafting Minimum Operating Standards (MOS) documents.

Practice Management

Branded emails

Paddy Crook explains why every law firm should brand its emails, what they are, why they work, and what you should look for in an email branding service.

Practice Management

Are you using GhostMarketer yet?

Did you know that all GhostConvey clients have access to a powerful, easy-to-use, free Customer Communication tool - GhostMarketer? All you have to do is to use it!

Practice Management

Six reasons to market your firm

Jack Crook answers the question: "If you run a successful conveyancing practice with a loyal client base, why should you bother to market your firm and its services?"

Practice Management

Shoestring marketing

Jack Crook turns to the how part of formulating a marketing plan of which many of the basics cost little or nothing yet will give you a competitive edge.

Practice Management

Targeted marketing: choosing tools

Paddy Crook gives handy tips and discusses some of the more common marketing tools used by firms, and how they can be successfully and effectively used.

Practice Management

GhostMarketer - Getting started

Paddy Crook gets into the nitty-gritty of actually using the GhostMarketer platform and its core features to its maximum potential for segmented and targeted communication.

Practice Management

Client newsletters

Client newsletters - A practical guide: Jack Crook discusses a number of aspects of and gives tips on how to configure your newsletter for maximum effectiveness.

Practice Management

Branding: The basics

Paddy Crook gives the lowdown on some of the key branding points you should consider when assessing your marketing strategy and developing your brand.

Practice Management

Normal practice or flawed routines?

Zelda Olivier brings attention to unsound and flawed routines which amount to a failure to exercise that degree of skill and care required by a reasonable conveyancer.

Practice Management

MOS Checklist

A checklist developed in response to requests to the Attorneys Insurance Indemnity Fund (AIIF) for guidelines for drafting a Minimum Operating Standards (MOS) policy.

Practice Management

Marketing mistakes

In article eight of the GhostMarketer series, Jack Crook turns his attention to the most common marketing mistakes made by lawyers - and how to avoid them.

Practice Management

The proof of the pudding

In the last GhostMarketer series article, Jack Crook explains how conveyancers can measure and boost the return on investment (ROI) from their marketing campaigns.

2014
Practice Management

Legal Practice Act promulgated

The LSSA welcomes the promulgation of the The Legal Practice Act 28 of 2014 which was gazetted in GN 740 in Government Gazette 38022 of 22 September 2014.

2013
Practice Management

Risk Alert Feb 2013

Taken from the AIIF Risk Alert Bulletin - graphs showing the  value of claims as at 30 September 2012, a new conveyancing scam and beware imposters.

Practice Management

L.E.A.D seminars - 2013

Covering: An overview of the new Tax Administration Act, a Pension Law update, Evictions and Rental Recovery, and what the Consumer Protection Act means for you.

Practice Management

L.E.A.D Sectional Title workshop

Cathleen Peter-Swart will be presenting a two day workshop on Sectional Titles, Township Developments and Bonds around the country over the next three months. 

Practice Management

Risk Alert July 2013

Due to the rising numbers of conveyancing related claims, an increase in the deductibles for claims arising out of conveyancing matters has been announced by the AIIF.

Practice Management

Joining the fold

Four provincial Law Societies have pledged to combat money laundering by signing Memoranda of Understanding (MoUs) with the Financial Intelligence Centre (FIC).

Practice Management

Risk Alert August 2013

Latest AIIF Risk Alert Bulletin - a graph showing the claims trends as at 31 March 2013, and more tips to prevent unauthorised or premature payment of trust funds.

Practice Management

Legal Practice Bill passed

The Legal Practice Bill passed the second reading debate in the National Assembly, and has been sent on to the National Council of Provinces.

2012
Practice Management

Bill welcomed

The Law Society of South Africa welcomes the release of the  Legal Practice Bill and commits to working with other stakeholders.

Practice Management

GP Mobile

Kuben Naidoo explores the array of features, functionality and benefits of GhostPractice's recently introduced mobile app - “GP Mobile”.

Practice Management

L.E.A.D seminars and workshops

To do with: Properly preparing Liquidation and Distribution accounts in deceased estates, a Labour Law update, and negotiation skills for lawyers.

Practice Management

Fraud - managing your risk

Not being a victim of fraud depends on your people, your processes, your systems and you writes Kuben Naidoo.

Practice Management

Conveyancing skills

Cathleen Peter-Swart will be presenting a one day workshop on conveyancing skills which make a difference, around the country in August.

Practice Management

Admin and corporate training

Details of the many courses LEAD will be holding next year for office staff who want a thorough understanding of the law firm environment, procedures and systems. 

Practice Management

Claims trends

Taken from the Risk Alert Bulletin a comparative table and a graph showing the increase in the number of claims notifications received by the AIIF since 2007. 

2011
Practice Management

Conveyancing and Notarial Practice

Attorneys have a few days left to register for the Law Society of South Africa's attendance and correspondence courses on Conveyancing and Notarial Practice.

Practice Management

Tariffs

The GhostPractice team has detailed all the latest High Court and Magistrate Court tariffs so that you can get the most out of them.

Practice Management

Expense or investment?

Kuben Naidoo analyses and unpacks the role of a Practice Manager in the law firm in answering the question: Are Practice Managers an expense or an investment?

Practice Management

Take responsibility

Definition of a conveyancer, interest on trust accounts and the legal profession must take responsibility for its role in transformation, access to justice and finalising the Legal Practice Bill.

Practice Management

Dare to outperform

Legalite is the ideal solution for the small firm looking to outperform its expectations and its competition.
 

Practice Management

Facing financial challenges

UK - the legal sector is increasingly focusing on financial management precipitated by a failure to manage operating costs and debt.

Practice Management

Last opportunity

The closing date for attorneys to register for LEAD practice management training is 17 June.

Practice Management

Audits - a waste of money?

Kuben Naidoo unpacks what audits are, what they are not, how the process works and the value of active management tools.

Practice Management

Tipping Point

Book now for this year's GhostConvey Tipping Point Roadshow to hear three leading industry personalities discuss Ethics, Profitability and Community in the conveyancing practice.

Practice Management

The conveyancer and ethics

Gustav Radloff's presentation on "The Conveyancer and Ethics" which he delivered during the Tipping Point Roadshow held around the country over the last two weeks. 

Practice Management

Sabinet free access

Sabinet in conjunction with the profession's Law Library is offering small law firms free access to South African legislation.

Practice Management

December deadline

The December deadline for the first intake of the 2012 LEAD practice management training intake looms.

Practice Management

Eviction and Consumer seminar

Details of  two 2012 L.E.A.D seminars on the Consumer Protection Act and Eviction and Rental Claims. 

2010
Practice Management

Sum of its parts

A legal practice is more than the sum of its parts writes Kuben Naidoo, and understanding them can drive change in your legal practice.

Practice Management

Continuous learning

Attorney firms must encourage staff members to learn continuously otherwise they risk being left behind writes Kuben Naidoo.

Practice Management

Building blocks

Business development is a necessary skill which can be learnt like any other, writes Steve Herzberg.

Practice Management

Risk Management in Your Legal Business

Matthew Spagnoletti analyses and suggests solutions to a few of the common risks that all attorneys should be managing in their legal business on a daily basis.

Practice Management

No cover

As from 1 July 2010 the AIIF will not provide professional negligence cover to attorneys in respect of some bridging finance matters.

Practice Management

Protection of info

Mark Heyink will be presenting a seminars on the protection of personal information and the promotion of access to information.

Practice Management

New legal business creation

Kingsbury International College, with LEAD and SASSETA, is offering a New Legal Business Creation Programme, which focuses on essential entrepreneurial skills for attorneys.

Practice Management

Understanding auditing

Vincent Faris CA(SA) will be presenting a number of seminars around the country on understanding the practical auditing of a law firm and its operations.

Practice Management

Show me the money

Kuben Naidoo considers the importance of having a defined debtor management process that works and is properly managed to collect money from your debtors.

Practice Management

Policies and Procedures

Running a business without clear cut policies and procedures could have dire consequences argues Matthew Spagnoletti.

Practice Management

Top ten tips

How much more successful could law firms be if they employed more traditional business principles?

Practice Management

Transactional billing

What it is, the benefits, how it differs from a monthly rental, and how to edit the support fee in GhostConvey.

Practice Management

Paying your clients bills?

Softlog and GhostPractice together will ensure your firm recovers 100% of the recoverable costs incurred on behalf of clients.

Practice Management

On the record

Traci-Ann Cripsey writes that good communication skills, especially one's listening skills are vital in tapping into the needs of one's clients.

Practice Management

L.E.A.D updates

Details of three L.E.A.D seminars on the Administration of Estates, Consumer Law and Environmental law which will be run over the next few months.

Practice Management

Alternative Dispute Resolution

Michael Irvine and Michael Carrigan of Ireland will be presenting a seminar in Cape Town on Alternative Dispute Resolution from an international perspective.

Practice Management

L.E.A.D eviction seminar

Christo Smith, author of Eviction and Rental Claims: A practical guide will be presenting seminars around the country on eviction and rental claims.

Practice Management

What story

What story are your financials telling you - where to look, what it is you are looking at and what it means. Kuben Naidoo gives us the answers.

2009
Practice Management

L.E.A.D Certificate

Registration has opened for L.E.A.D's Certificate in Practice Management.

Practice Management

Practice series

Improve your business performance with GhostPractice.

Practice Management

Cash flow

Why cash flow is the lifeblood of practice management - Matthew Spagnoletti explains.

Practice Management

Corporate law practice

Registration has opened for the LSSA's Certificate in Corporate Law Practice.

Practice Management

Real time processing

GhostPractice allows users to run their business processes efficiently and in real time.

Practice Management

Real time Practice Management

Real time systems completely trump historical systems, with an intuitive, intelligent real time system like GhostPractice excelling.

Practice Management

Wows

Korbitec's new product launch has "wowed" customers with its cost effective solutions.

Practice Management

The science of billing

By following basic principles, attorneys can improve the quality of billing while continuing to grow their client relationships writes Matthew Spagnoletti.

Practice Management

Manage your risk

Mr Vincent Faris will be presenting seminars on managing risk and financial management under the auspices of L.E.A.D.

Practice Management

Viable

Small firms are viable writes Roland Darroll in the April edition of De Rebus.

Practice Management

E-mail

Is e-mail the currency of business, asks Matthew Spagnoletti and if so how well can we and should we use it?

Practice Management

Are you ready

"Are you ready to recover from the kind of disaster that could result in weeks if not months of lost productivity?" Asks Matthew Spagnoletti.

Practice Management

Tariff changes

High Court and Magistrate's Court tariffs will change with effect from 15th June. To help you, the GhostPractice team has detailed these in a very useful comparative document.
 

Practice Management

Trust audits

Getting the most out of your trust audit need not be a painful, necessary evil, especially when using the expertise of the GhostPractice team and the ability of GhostPractice to generate vital reports.

Practice Management

Claims alert

Ann Bertelsmann draws attention to fact that the bulk of conveyancing claims arise from attorneys' undertakings to bridging finance companies.

Practice Management

Undertakings

Hesma Strydom recommends a number of preventative steps to guard against claims arising when undertakings are given to bridging finance companies.

Practice Management

Pressure of change

Even though your system is not broken, there could still be problems to be fixed and needs to be addressed, writes Matthew Spagnoletti.

Practice Management

Suddenly solo

A round up of a number of useful articles for the solo practitioner from Law Practice Today

Practice Management

Investing in Your Practice Management?

To know how much you invest in Practice Management depends on what you define it as and what it means to you.

Practice Management

L.E.A.D Seminars II

Details of two L.E.A.D seminars on the Administration of Estates and Child Law.

Practice Management

Earning Fees and Billing Clients

Matthew Spagnoletti explores how earning fees and billing clients can be more efficient and effective with a few key changes and a large dose of technology.

Practice Management

Automated client reporting

Automated client reporting provides clients with an elegant mechanism for reviewing the work they have instructed you with and you with an opportunity to cement your relationship with them.

Practice Management

Mandatory PM training

Attorneys who are issued with Attorneys Fidelity Fund certificates for the first time after 14 August 2009 must complete a satisfactory practice management course.

Practice Management

Collecting your money

Matthew Spagnoletti outlines the simple techniques and processes that have made collecting money from clients so much easier.

Practice Management

Going paperless

The September edition of Law Practice Today is devoted to the ins and outs of going paperless.

Practice Management

Document automation and management

Matthew Spagnoletti gives an overview of how to manage and automate documents, efficiently and without compromising the quality of the final result.

Practice Management

Funded Articles

Sixty learnerships and thirty bursaries for candidate attorneys are being offered by the LSSA and SASSETA.

Practice Management

Lost in the Crowd?

The October issue of LawPractice today poses the question, "Lost in the Crowd?" and suggests a number of marketing strategies you can use if the answer is "Yes".

Practice Management

Changing the Culture

Legal Practice Management should be seen as the driving force behind maximising a legal practice's potential writes Kuben Naidoo.

Practice Management

GhostPractice competition

GhostPractice and the Law Society of the Northern Provinces are giving away prizes and Dell Notebook computers to the value of R150 000.

Practice Management

We have winners

Congratulations - the winners of R150 000.00 worth of prizes in the GhostPractice / Law Society of the Northern Provinces competition have been announced.

Practice Management

Bills of costs made easy

GhostPractice has the only truly functional "Draft Bills of Costs" generator which offers a way out of the nightmare of drafting a Bill of Costs.

Practice Management

Support staff training

In 2010 L.E.A.D, will offer training to increase staff's skills and productivity in a number of subjects.

2008
Practice Management

Practising law

Peter Refferty looks at the objective of practising law and managing your practice to achieve it.

Practice Management

Three in a row

The developers of GhostConvey and WinDeed would like to introduce GhostPractice - a complete Legal Accounting and Practice Management System - to you.

Practice Management

Destructive secretaries

A secretary can destroy you, says Peter Rafferty in this month's De Rebus.

Practice Management

Keep It On

Eskom's load shedding has affected everyone. Keep It On has a solution for law firms looking for a secure, effective and efficient alternative power solution.

Practice Management

Three in a row - JHB

The developers of GhostConvey and WinDeed would like to introduce GhostPractice - a complete Legal Accounting and Practice Management System - to you in Johannesburg.

Practice Management

Non paying clients

Peter Rafferty investigates why clients so often don't pay their bills. In the April De Rebus.

Practice Management

Seven ways

Jack Crook has seven ways for you to recesson proof your practice.

Practice Management

Fica Amendment Bill

The Fica Amendment Bill puts legal industry on alert - and has the banks concerned.

Practice Management

Pricing mistakes

Per Sjofors outlines ten common mistakes law firms make in pricing their services.

Practice Management

Unfriendly rules

Paul du Plessis writes in De Rebus about the user-unfriendly law society rules under which attorneys operate.

Practice Management

Cash-flow management

Will you survive? Asks Peter Rafferty, in the fifth in a series of practice management articles.

Practice Management

Back-up

In the sixth of his practice management articles, Peter Rafferty writes that back-up is the most important part of using IT in your law firm.

Practice Management

Get your staff …

To work on time - Peter Rafferty continues in his series of articles in De Rebus.

Practice Management

Debtors control

Peter Rafferty gives a possible strategy effective debtors' control for the first month after an invoice has been raised.

Practice Management

Cape Attorney

Attorneys should run their practices like businesses or face becoming endangered and alienated under the pressures of market forces.

Practice Management

Arkwright

Be like Arkwright: know your customers well, write Alastair Moyes and David Monk.

Practice Management

Executive series

Korbitec's Executive Series for conveyancers is well under way.

Practice Management

Rules for tough times

Peter Scott has four management rules for tough economic times.

Practice Management

Complete Practice Management

In this comprehensive article, Matthew Spagnoletti analyses the advantages of the "one system" GhostPractice approach to complete Practice Management.

Practice Management

Time management

Peter Rafferty looks at Time management, cutting costs, setting targets and debiting fees.

2007
Practice Management

Retain your clients

A growing challenge faced by conveyancers is retaining (and expanding) their existing client bases in the face of fierce competition.

Practice Management

Getting the most from clients

Research suggests that retaining clients as a strategy could be eight times more profitable than any other type of marketing.

Practice Management

Call for comments

The LSSA has called on attorneys to comment on the second draft of the Legal Services Charter.

Practice Management

Intellectual capital

Sean Bosse considers the competitive advantage of intellectual capital and the dilution of the "conveyancing brand".

Practice Management

Does Your Web Site Bite?

Keep your web site fresh and interesting with client newsletters and news-feeds.

Practice Management

Make a client happy

John Remsen gives us ten golden rules to make your new client happy.

Practice Management

Making rain

Lawyers have to compete for work.

Practice Management

Legal services charter

The third draft of the Legal Services Charter has been posted onto the Law Society of SA web site.

Practice Management

What is it really …?

Practice management, asks Peter Rafferty.

Practice Management

Festive Season Functions

Are you "Working the Room"? - Jack Crook gives some tips on how to.

2006
Practice Management

I was your client

Sean Bosse reflects on I Was Your Customer, by Peter Cheales.

Practice Management

To BEE or not to BEE

To BEE or not to BEE, that is the question, according to Sean Bosse.

Practice Management

Making Business Sense of BEE

Obed de Swardt considers BEE, what it is, its benefits, and how it works.

Practice Management

Business development and you

"Do you need a business development director or a development department at your law firm?" asks Sean Bosse.

Practice Management

Marketing made easy

Jack Crook explains the benefits to law firms of using the e-mail newsletter as a marketing tool.
 

Practice Management

Opening the door

Legal case management is starting to improve internal processes and reshape the client relationship.

Practice Management

Business process management

Business process management offers a unified system that promises to end the bouts of tug of war that dogged users of previous IT developments within law firms.

Practice Management

Practical bookkeeping

Lesirela Letsebe considers the need for practical bookkeeping experience as highlighted in a recent case.

Practice Management

Saving with document management

SJ Berwin is saving £700,000 a year on storage costs and has increased productivity after installing a unified document management system.

Practice Management

Partner retreats

Success is in the details when planning partner retreats, writes Sean Bosse.

Practice Management

Communication strategies

Successful business development means closing the communications gap with your clients.

Practice Management

Plain language

Peter Butt considers its need in an enjoyable article entitled "Plain Language: Drafting and Property Law".

Practice Management

Clients slam billable hour

Australia - clients are almost entirely united in seeing an end to the billable hour.

2005
Practice Management

Market your conveyancing department

Sean Bosse gives advice on how to successfully promote your conveyancing service to clients.

Practice Management

Law firm marketing is not a department

Sean Bosse emphasises the need for law firms and lawyers to use marketing and public relations as a strategic business tool to retain and acquire clients.

Practice Management

A new section

A new month brings with it a new section - "Practice Management".

Practice Management

Amendments to law society rules

Two amendments to the rules of the Northern Provinces and Kwazulu-Natal Law Societies were recently published on the SAICA website.

Practice Management

Outcome-focused leadership

David Feeman believes that lawyers need to know what to do rather than how to become leaders.

Practice Management

Admit it …

Legal practice is a business.

Practice Management

CGT Guide beefed up

The South African Revenue Service (SARS) has released its revised 459 page draft guide on Capital Gains Tax for comment.

Practice Management

AIIF Risk Alert – 01 of 2005

The last Risk Alert Bulletin issued by the AIIF was published in February.

Practice Management

Put the management back

… into your practice management systems, writes Charles Christian.

Practice Management

Difficult clients

Carole Curtis passes on some very practical tips and advice on how to deal with difficult clients.

Practice Management

Survey

The long awaited survey from GhostDigest for you about you to help you the conveyancing professional.

Practice Management

Financial planning

Sean Bosse writes for us on Financial planning, accountability and analysis by lawyers: You are the most important bean counter.

Practice Management

Weigh up the options

Most firms are still confused as to whether to fully integrate their back-office systems. Adam Westbrooke takes a look at the pros and cons.

Practice Management

The value proposition

The first of four articles by Shaun Gillanders on producing and implementing a strategy plan, looks at methods of measuring financial performance.

Practice Management

Automatically for the client

Case management software is not a new concept for law firms, but, says Andrea Foot, the technology is being seen by many as a valuable tool to help them remain competitive.

Practice Management

Develop a workable strategy

In the second article by Shaun Gillanders, he examines the tools available for building a coherent business strategy (while continuing to do the day job).

Practice Management

From strategy to operations

In the third article by Shaun Gillanders, he looks at the difficult step of converting a business strategy into a business operation.

Practice Management

Budgeting and beyond

In his final article Sean Gillanders discusses the management of the financial risk of embarking on a strategy which adds no value to one's firm.

Practice Management

The matter-centred practice

New technology delivers on the promise of joined-up legal management for the e-mail age.

Practice Management

Sorting at a higher level

The wide acceptance of document management systems is giving rise to a demand for more sophisticated models according to Kellie Harpley in the Australian Lawyers Weekly.

Practice Management

Position, position

Sean Bosse explores the strategic and marketing concept of law firm positioning using a few well known South African firms.

Practice Management

Work improvement

When used properly, technology has the potential to make the lives of busy lawyers much easier. But, as Kellie Harpley reports, there is still plenty of room for progress.

Practice Management

Sweat the little things

Client relationships took their place in the limelight at the World Masters of Law Firm Management conference last month in Australia.

Practice Management

Interception of communications

RICA is now in force and it affects all businesses in regulating how communications can be intercepted.

Practice Management

Personal touch

Learning about emotional intelligence and employing it in today's competitive and pressured business environment will help to give law firms the edge over their competitors.

Practice Management

Doors swinging

The Precise Oxford Dictionary defines a paralegal as someone "trained in subsidiary legal matters".

Practice Management

Is PM a fad?

USA - "Is Practice Management Just The Latest Fad?" asks Susan Lambreth in a comprehensive article on Law Practice Today.

Practice Management

Strategic marketing

In his last contribution for the year Sean Bosse looks at practice development through strategic marketing.

2003
Practice Management

Reducing Costs with e-Mail

E-mail, without question, increases productivity and reduces costs significantly. In spite of this, many firms don't use e-mail effectively. Some don't use e-mail at all.

Practice Management

Can you see the wood for the trees?

One of the distinctions between firms that are doing well out of conveyancing and those that aren't is that the latter are so embroiled in the day-to-day issues of conveyancing that they can't see the wood for the trees.

Practice Management

The SMS and e-mail business revolution

Reflect on the costs of letters and faxes, and then consider how the proper application of SMS and e-mail technology could bring them down.

Practice Management

More ways for conveyancers to increase profits

Law firms increase their profits by either increasing fees or by reducing costs. Increased fees flow from price increases and generating additional business. While firms cannot simply increase their fees arbitrarily, a look at what other firms in the industry are doing can pay dividends.