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Cyberfraud and Fraud Protocol

19 April 2018

The Conveyancing Association (CA), the leading trade body for the conveyancing industry, has today (18th April 2018) revealed a revised version of its Cyberfraud and Fraud Protocol which seeks to provide CA member firms with practical information on how criminals operate and the measures they, and their staff, can take to avoid being victims of fraud and cyber-crime.

The original Protocol was launched at the start of 2016, and further revisions have taken place since then, with the CA committing to regularly reviewing and updating the document. Those firms who have adopted and adhered to the Protocol, and have been certified as ‘Cyber Safe’, also commit to ensuring they are up to date with each new iteration.

This latest version of the Protocol includes feedback from a number of stakeholders and organisations including the National Cyber Security Centre – www.ncsc.gov.uk – which has contributed a list of up-to-date ‘official’ definitions of each activity outlined in the Protocol. These activities are: Vishing; Malware; Phishing; Smishing; Outbound/Inbound Cheque Fraud; Card Payment Fraud; and Spear Phishing. Plus CEO/Whaling Fraud has been added to the Protocol which is where the email of a senior manager or partner has been hacked or spoofed.

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