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CSOS Practice Directive 01/2017

13 April 2017

Community Schemes Ombud Service Practice Directive 01/2017: Payment of levies and fees in terms of the Community Schemes Ombud Service.

Objective of the Practice Directive
The objective of the Practice Directive is to provide operational guidelines to the Community Schemes, on the process to be followed for the payment of levies and fees. The directive gives more information about the implementation of the Community Schemes Ombud Service Act (CSOS Act) and the Regulations but does not replace, override or supersede the CSOS Act and the Regulations.

It applies to all Community Schemes, Managing Agents and the CSOS and covers the following issues:

  • How payments to the CSOS are to be made;
  • The payment of the CSOS monthly levy, its calculation and exclusions;
  • What constitutes a unit;
  • Payment of levies in a scheme within a scheme;
  • Invoicing and reconciliation statements;
  • Payment intervals;
  • Non-payment of levies and fees;
  • Debt collection;
  • Vat payment; and
  • Commencement of the Directive (24 March 2017).

CSOS Practice Directive 01/2017

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